Faster than a human
hours saved
Automated processes
In the healthcare industry, a revolution is underway. Rocketbot has solutions that are tailored to your industry.
Robots trabajando en
Healthcare
Notification Platform
Reduced costs associated with acquiring a platform that sends appointment-completion notifications to patients.
Automate the process of identifying patients who attended their appointment and sending them a request to complete a Google Review.
- Patients experienced no change as a result of the transparent change in the method of contact with them.
- Immediate cost savings of less than 5% of the initial total cost.
Smart notifications
Reduce the number of calls coming in from patients who have arrived for their scheduled appointments and are ready to be seen.
A new automated text message notification process has been implemented for patients with scheduled appointments so that they can respond to the message when they are ready to be seen.
- 8 out of 10 patients have responded positively to the contact, letting the staff know exactly who has arrived when they text them
- The robots are responsible for automatically notifying staff when a patient responds to a notification and displaying the exact message sent.
- By providing instantaneous response, this system improves the perception of service provided to customers.
Insurance verification
Reduction in the time required by the health insurance verification team for each patient to complete the pre-appointment information form.
Implementation of a complete health insurance verification flow system based on patient searches and required data from insurer websites, then extracting the needed information for the verification form.
The document is then made available to the verification staff so that the final verification step required for each case can be completed.
- Reduction of up to 50% of the time required to verify each patient's insurance information.
- The forms contain accurate information, which decreases errors in data quality and is then updated in each patient chart.
Weekly statements
A healthcare organization with countrywide clinics required four full-time employees to create weekly statements for the doctors’ network.
The process includes: extracting data from the organization’s system, standardizing it, and generating individual reports.
A robot can now receive XML and PDF-formatted email thanks to Rocketbot. This robot alerts the supervisor if an exception occurs. The robot validates the XML and saves a copy of the confirmation. Then, it generates a report and updates the process logs.
- The robot updates reports and logs. Everything's automated. This frees four employees from daily tasks.
- A robot receives XML and PDF via email, downloads and validates them, and notifies supervisors of any problems. It validates XML in the specified pack and stores a copy.
Fortnightly payroll process
Rocketbot robots now automate from the identification of the date of the period that the report of hours worked must run, to the manipulation of the calculation of the total hours worked by each staff.
It breaks down in detail the hours worked per day and totals by each staff and thus also consolidates the total.
The hours worked verification format is user-friendly and proactively indicates who are the people who require review of special notes.
Automatically the hours worked by each personnel are updated in the final report of the final pay calculation in a standardized template.
- Human interaction was merely the validation of special notes included in the report.
- The entire process went from taking 4-5 hours to 30-40 minutes.
- The calculations obtained are more precise.
Start your RPA Journey
If you have questions, require personalized advice, or would like to see a product demonstration, contact our experts to learn how you can get started in the digital transformation.
