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Automated processes
In the logistics industry, a revolution is underway. Rocketbot has solutions that are tailored to your industry.
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Success cases: Logistics
Data comparison of web forms versus physical formats
Manual data verification process performed on import and export documents to detect inconsistencies. First, the export and import documents are compared to the information entered in the operator’s online application’s Goods Movement Form. The form is either approved or rejected based on the data entered. Finally, the system status is updated.
- Ensure the support verification process's continuous operational capability 24/7/365.
- Monthly savings of approximately 866 man-hours.
- Avoid incurring unnecessary costs for shifts.
Manifest upload
Manual transcription of data from physical waybills to load the information of goods arriving from various airlines into the MUISCA systems and the airport operator’s web application. The information from the physical waybills received in the DIAN Prevalidator Excel macro is transcribed during the process, and an XML file is generated. This file is used to report the cargo manifest in MUISCA.
The XML is then uploaded to the operator’s web application and will be billed through the accounting system after the flight has been completed.
- Ensure the support verification process's continuous operational capability 24/7/365.
- 100% decrease in reprocessing due to human error in transcription.
- People who perform this transcription process will be able to dedicate themselves to more valuable tasks.
Import tracking
The import traceability process entails reading an Excel input file containing information about the purchases made from various suppliers as well as their respective import data. To ensure the integrity of the cargo and that the data has not changed, this data must be verified against the pages of shipping companies, intermediaries, and ports.
- Monthly savings of approximately 42 man-hours.
- 91.7% reduction in process execution times.
- Reduce the possibility of penalties for undetected import changes.
Approval of withdrawal requests
This process consists of the validation and approval of withdrawal order requests submitted by clients using the port’s online portal. In these requests, the withdrawals must be validated and approved, and they are subject to customs control in the same manner as the Container and Loose Cargo Withdrawal procedures. For the validation, the documents are examined and their data is compared with what is registered in the DIAN and the port’s portal in order to determine if the customs information is legally permitted; if so, the withdrawal order is approved.
- Monthly savings of approximately 866 man-hours.
- Increased productive capacity of employees to focus on higher-value tasks.
- 100% decrease in reprocessing due to human error in validation tasks.
Self-management of import tracking
This process involves supplying clients who contract the import and export service with a mechanism through which they can monitor the status of their cargo in transit. During this process, the cargo status must be checked both on the shipping companies and airlines’ websites in order to report the status of the item to the client and notify them in a timely manner if anything goes wrong.
- Monthly savings of approximately 75 man-hours.
- Uninterrupted import tracking service 24/7/365.
- Increase customer satisfaction by providing timely and efficient service.
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